Service Forms

Emailing Gas Department?

When sending information via email to the City of Sugar Hill regarding your gas utility, please be sure to follow-up with a phone call to ensure we received your email. Please call (770) 945-6716 to speak to one of our Customer Service Representatives.


Call 811 Before You Dig

Georgia law requires everyone-including homeownersga811-call-before-you-dig performing excavation activity to call Georgia 811 at least 48 hours before digging or excavating.

Customer Service

The Gas Utility office is located on the main floor of the Sugar Hill City Hall.

Billing & Service:

 M-F 8AM to 5PM
 (770) 945-6716
 (770) 945-0281

Maintenance / Gas Leaks:

 (770) 271-2137

Gas Utility Office

Main Floor, City Hall
5039 West Broad St.
Sugar Hill, GA 30518
Mailing Address
Gas Utility
5039 West Broad St.
Sugar Hill, GA 30518-4611