Full-Time Job Opportunity – Passport Acceptance Agent

The City of Sugar Hill is seeking a dedicated, highly motivated individual to serve as a Full-Time Passport Acceptance Agent in the Sugar Hill Customer Service Department. This position provides support to customers applying for a U.S. Passport.

This position delivers exceptional customer service by providing clients with assistance in completing the application for a U.S. Passport.  The position will require you to keep and maintain accurate and detailed records of all completed Passports.

Skill Set:

Ability to use a camera to take Passport Photos
Ability to process applications in a courteous and timely manner
Ability to file and maintain records of all completed passport transmittals
Ability to schedule and confirm appointments
Detail oriented and thorough
Work on special projects as assigned


Successful applicant must obtain certified passport agent training after employment.


  • Exceptional written and oral communication skills.

This is a Full-time job opportunity with complete city benefit package including health, dental and life insurance.  Please mail your application, resume and cover letter to: Jane Whittington, City Clerk/Human Resource Director, City of Sugar Hill, 5039 West Broad Street, Sugar Hill, GA 30518, or via email to jwhittington@cityofsugarhill.com.

Application for Employment (PDF)

The City of Sugar Hill is a Drug Free Work Place, E-Verify and an Equal Opportunity Employer.

Position will be open until filled.