Waste Management

Due to the continued challenges posed by the ongoing labor shortage, higher operating costs, and the need to boost efficiency in its operations, Waste Management will no longer be providing bag collection services after November 1, 2022. The industry is shifting to automated trucks with one employee instead of two employees in one truck.

We understand the frustration this may cause for bag service customers and that there will be a cost increase going to cart service. As such, we have worked with Waste Management to investigate other alternatives like an optional smaller-sized cart. We are hopeful that in the future two sizes of carts will be available, but simply isn’t an option at this time.

The bags were also used to identify and pay for bulk waste curbside collection. With the elimination of the bag service, this will now be handled by way of call-in appointments and direct payments to Waste Management for the service.

Residents of Sugar Hill now have one option for the waste collection provided by Waste Management:

• 95-Gallon Wheeled Service Cart

In addition, beginning November 1st, 95-gallon cart service will be provided for recyclables in place of the smaller 18-gallon bins. With this increased recycling capacity, service will be every other week instead of every week. Customers that have the 18-gallon bins will receive a 95-gallon cart during the transition in November. If you already have a recycling cart, the only change you will experience is the service moving from weekly to every other week. You will also receive a calendar for your recycling service.