Phone Payment System


*Please note there is a $2.25 convenience fee with this service.

The City of Sugar Hill’s Natural Gas Utility is proud to provide clean, safe, economical and reliable natural gas to residents and businesses in our service area. Our highly-trained staff works around the clock to ensure the integrity and dependability of our distribution system, and to assist customers with energy conservation and cost savings through natural gas use.

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Billing & Service

5039 West Broad Street
Sugar Hill, GA 30518

Office Hours:  Mon – Fri, 8 a.m. – 5 p.m.
Phone: (770) 945-6716
Fax: (770) 945-0281

Emailing Gas Department?

When sending information via email to the City of Sugar Hill regarding your gas utility, please be sure to follow-up with a phone call to ensure we received your email. You can reach a customer service representative at (770) 945-6716.


Maintenance / Gas Leaks

  (770) 271-2137

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