The Sugar Hill C.A.R.E.S. service request form has been updated. Please read instructions carefully.

CARES is only available to residents within the city limits of Sugar Hill.

Please enter your non-emergency request for service or information. Your entry will be routed to the corresponding department, and you will receive an initial response via e-mail, if this notification preference was selected.

In order to receive a response from us via email, you must click on the "Notify me by email" on the right and place a check mark in the box beside the Email option. You may receive one or more e-mails after that notifying you of the progress and/or closure of your request. You must have an e-mail account to use this system.

Please remember, the City of Sugar Hill Municipal Offices are open Monday through Friday from 8:00 am to 5:00 pm.