POSITION TITLE: Custodial Supervisor
DEPARTMENT: Facilities
REPORTS TO: Facilities Manager
SUPERVISES: Custodial Staff
EMPLOYMENT STATUS: Full Time: Hours may vary and include weekdays, weekends, and nights.
POSITION SUMMARY:
The PRIMARY function of the Custodial Supervisor is to oversee the daily cleaning and sanitation operations for
the City owned or operated facilities. This is a ‘working’ supervisor position and will perform all
tasks/assignments as needed to maintain a high level of sanitation and cleanliness throughout. The Custodial
Supervisor is also responsible for training new employees in proper custodial procedures for the use of manually
operated tools, electrically powered machines, cleaning compounds, solvents, and chemicals
POSITION DUTIES:
- Supervises the activities of the Custodial staff directly by using both verbal and written instructions in
compliance with the guidelines provided by the immediate supervisor and using independent judgment in
instances not covered by the guidelines. - Ensures that custodial services meet the needs of the Department/City and established custodial guidelines by
scheduling work activities and adjusting workloads to compensate for scheduled and unscheduled events,
absences, changing priorities, and special projects. - Ensures that the quality of custodial services meets established guidelines by inspecting the work of custodial
personnel and directing corrective measures to be taken when necessary to meet those guidelines. - Develops an effective team of custodial personnel by instructing all employees in the proper methods and use of
materials and equipment for safe and efficient work performance, evaluating individual performances to meet
established standards, assisting in providing recommendation on performance evaluations for custodial
personnel. - Enforces City rules and policies regarding employee conduct, issues verbal warnings and written reprimands for
violations, and recommending disciplinary action to the immediate supervisor as appropriate. - Ensures that custodial personnel have the equipment and supplies necessary to perform custodial services by
issuing supplies as needed, inventorying, and ordering sufficient stock, and storing in a secure storage area.
Maintains/cleans custodial equipment. - Evaluates new custodial supplies and equipment by conducting testing of such items and recommending the
appropriateness of their use. - Advises the immediate supervisor on the condition of City buildings and facilities by conducting regular
inspections of those areas and reporting the results of the inspections with particular emphasis on areas needing
repairs or additional cleaning measures. - Ensures that administrative records and reports regarding custodial personnel are accurate and current by
reviewing employee time sheets, monitoring employee absences and tardiness. - Assists with ensuring that specified contract services are provided by the contractor by inspecting the work
performed and advising the immediate supervisor when shortcomings or other deficiencies are noted. - Provides continuity of cleaning services by assuming the duties and responsibilities of other Custodial Staff as
required or by special circumstances. - Performs other related duties as assigned.
DESIRABLE QUALIFICATIONS:
- Graduation from High School or possession of a GED
- Experience with industry (janitorial) trade cleaning standards: methods, materials, and equipment
- Experience in the cleaning of facilities,
- One (1) year or more of supervisory experience
- Holds and maintains a valid driver’s license
Considerable ability to:
- Communicate clearly and effectively in English in person, over the telephone and in public.
- Demonstrate sensitivity, tact, and excellent customer service while interacting with others.
Ability to:
- Work independently and to take action on work-related issues
- Take direction and follow established policies and procedures
- Establish and maintain courteous and effective working relationships with those contacted in the course of
work duties - Work effectively as part of a group or team to achieve common goals
- Interpret and follow oral and written instructions
- Communicate clearly and effectively, both verbally and in writing
- Limited work outdoors and sometimes in unpleasant environments or weather conditions
- Lift and carry 25 lbs. of static weight
- Walk or stand for extended periods of time
- Bend, stoop, reach, carry, crawl, climb and lift as necessary to perform assigned duties
- Effectively handle multiple priorities, organize workload and meet deadlines
The Custodial Supervisor has a primary focus on providing superior workmanship in the cleanliness of city-owned
facilities and equipment in the City of Sugar Hill by cleaning and maintaining city-owned assets and completing work in a
timely manner. Must maintain professionalism and courtesy when exposed to stressful situations.
Applications accepted at City Hall, City of Sugar Hill, ATTN: Jane Whittington, City Clerk, 5039 West Broad Street, Sugar Hill, Georgia 30518, or emailed to jwhittington@cityofsugarhill.com. Application forms and background release are available at the link below:
Application for Employment (PDF)
The City of Sugar Hill is a Drug Free Workplace and an Equal Opportunity Employer.
Please note that incomplete applications will not be accepted. All required fields and documents must be provided to ensure your application is processed. Failure to submit a complete application may result in delays or rejection. Thank you for your understanding and cooperation.
